Not able assigned child change request after Yokohama release

Nilesh Pol
Tera Guru

Hi All,

getting an issue while assigning a child change request to my current change request. issue is happend just after Yokohama release,

please suggest to how to troubleshoot.

7 REPLIES 7

The Script is a way to test where the issue lies. If you use is as a background script it will highlight if this is a server side or client side issue. 

When you use the edit button it will add the parent record to the child which is what is happening in the script. 

Aline5
Tera Contributor

Hi! I have the same problem, I did tried with script and it worked. So I guess no ACL related?

The problem is happening in production instance too, so I was guessing the problem was related to ServiceNow new rules: KB2046494

 

Problem with list edit button then... What could it be? Thank you

gautam_dhamija
Tera Contributor

Hi Nilesh,
Has the issue been resolved? If so, could you please share the resolution?