Not able to edit KB field when article is created using standard template and in published state?
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04-17-2024 07:21 AM
I am testing out this property and SS i attached.
when i am testing out this property its working fine for the templates apart from "standard" template and I am able to edit the KB field when the article is in published state without creating any version of the same.
In the SS I am able to edit the KB field when the article is in published state without checking out it and without using the edit button because I have the admin access i am able to override.
But when I am creating the article using "standard" template like I am unable to the same. Not able to edit he KB field when the article is in published state.
if you see here, though I have admin access I am unable to edit the KB field for the above article when it is published state when I am creating an article using "standard" template.
Hope will get answer
.
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04-17-2024 07:33 AM
Dear @Asishkumar ,
With templates being used used you cannot modify the KBase defined. It's like you wanted to over ride the template values while creating KB.
There must be certain ACL which is limiting this action. (If need you can find and override it)
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