Not able to make few checkbox variables readonly on RITM variable section

[Archana Reddy2]

Hi all,

I've 14 check boxes in sequence on a catalog item. I've a client script on RITM which makes all the variables in variable section readonly. Its working fine for all the variables except these 14 checkboxes. The script is making random check boxes readonly. Sometimes 1st and 4th becomes readonly. Sometimes 7th and 8th becomes readonly.

Note: The same script(1 line code) worked well in my personal developer instance but not on the client one.

Did anyone face this issue ever?

[Archana Reddy2]

Hi Harshvardhan,

We're in Kingston now.

Its not reproducable actually. Sometimes, checked ones are becoming readonly and sometimes they are not. Same with unchecked ones.

Any idea on what the reason behind this is and the solution for it?

Thanks,

Archana

[Archana Reddy2 · Accepted solution]

Hi all,

In case if anyone is facing this issue, the reason for this, in our case was because of a conflict between multiple UI Policies and Catalog Client Scripts we had on that catalog item.

Thanks,

Archana