Not able to update assignment group based on another- custom field by using dictionary override.

[Sameeksha Sahu]

Hello,

we are doing dictionary overirde for incident table where we have created one more additional field which is a reference field u_issue_type  and we are using this and after dot walk-in, we are  trying to return the assignment group from issue type on incident but  when we are putting  script on task calculation in advance view working fine but in override not working, (attached screenshot for your reference).

 for additional info we are also calling reference qualifier on the same  dictionary override is there any chance it is impacting that calculation?

Thank you very much in advance!

[Ankur Bawiskar]

@Sameeksha Sahu 

Did you try to use before insert/update BR and check once?

[Sameeksha Sahu]

Hi @Ankur Bawiskar ,

We already tried by BR and it is working fine but we are trying to check the calculation override, also  on  task table calculation script working as expected.

Thank you!!