Not able to use current article on feedback related list in knowledge article table.
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‎06-10-2024 04:03 AM
I have created defined related list for feedback on kb article table which shows all versions feedbacks. i have to apply a filter condition on that which states that when i open any kb article i should see only current articles feedbacks and if i remove the filter condition than i should see all feedbacks for all versions of that article.
I have attached ss for reference purpose too. so if i open 2.0 version article by default only the feedbacks for that version should be seen in related list but when i remove the filter condition i should see all the feedbacks in ss 133513.
How can i set the condition for current version in filters?
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‎06-10-2024 04:10 AM
Can you share your screenshot?
Please mark any helpful or correct solutions as such. That helps others find their solutions.
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‎06-10-2024 04:36 AM
As you were already told: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0997264.
Asking the same question 4 times, without responding to the already given answer (why it didn't do what you want it to do), doesn't help in getting a correct answer.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
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‎06-10-2024 05:10 AM