Not able to view Knowledge articles in the knowledge base

phr
Tera Contributor

Hi All,

 

I have a Knowledge base called "SOR" and has 31 articles within it. When i open the Knowledge base i see the below error. Please help me out with the issue .

phr_1-1712831580383.png

 

phr_0-1712831524222.png

 

1 REPLY 1

Amit Verma
Kilo Patron
Kilo Patron

Hi @phr 

 

Below links could be helpful :

https://www.servicenow.com/community/now-platform-forum/users-unable-to-access-knowledge-articles/m-...

https://www.servicenow.com/community/knowledge-managers/unable-to-access-a-knowledge-article-but-hav...

 

Thanks and Regards

Amit Verma


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