Not Receiving email to Personal Developer instance

[Vignesha Priya]

I have used to mail ID- dev********@servicenowdevelopers.com from a gmail account. I have added an attachment. i have enabled sendi...

[Karan Chhabra6]

Hi @Vignesha Priya ,

Sending and recieving emails on PDI has been disabled by ServiceNow, However, you can still see the email which you send from your PDI in the logs - refer to this article : https://developer.servicenow.com/blog.do?p=/post/sending-emails-from-pdis/

If my answer has helped with your question, please mark it as correct and helpful

Thanks!

[Vignesha Priya]

Thank you. So May I know how can learn about Inbound Email Action in PDIs

[SudhirG]

Hi @Vignesha Priya ,

Please check this steps on the below link

https://developer.servicenow.com/dev.do#!/learn/learning-plans/rome/new_to_servicenow/app_store_lear...

Please mark answer correct or helpful based on the impact.

Thanks,

Sudhir G

[Arun_S1]

Hello @Vignesha Priya,

To my understanding sending & receiving emails are not available by default, you will need to create an email account under System Mailboxes--> Administration--> Email Accounts, to create an email account you need the below details

1. Type of the Email Server (POP3/IMAP/SMTP)

2. Email Server Name

3. Username & Password.

Once the email account is configured, you have enable the below checkboxes.

1. Email sending enabled

2. Email receiving enabled.

Please mark the appropriate response as correct answer and helpful, This may help other community users to follow correct solution.