Notification after 2 hours of task created

[El Cuchi]

Hi All,

i trust this email finds you well.

i was asked to send an email after 2 hours of a change task being created and not closed.

I am not sure how to do this.

would you help me?

regards,

max

[Amit Verma]

Hi @El Cuchi 

You can try through a relative condition in a notification. You can also refer the below links :

https://www.servicenow.com/community/developer-forum/send-email-notification-when-incidents-created-...

https://www.servicenow.com/community/developer-forum/how-to-create-a-notification-to-send-1-hour-aft...

Thanks & Regards

Amit Verma