Notification bell for @ mentioned in form

[sunny27]

Hi all,

I really need your assistance with "When someone tags you in an additional comment or work note, it shows in the notification bell".  There is already existing email notification "Activity Stream @Mention Email" but we need same alert in notification bell icon as below screenshot. 

I did created "Provider notification" by using the table "Notification [live_notification]" And its is showing notification when we tagging the users. 

But by clicking on hyper link is leading to live_notification table details instead of case form. 

How do I make the click to goto respective case form?  Please do share some ideas regarding it. 

[Maik Skoddow]

Hi

OOTB this is not possible as everything works as expected. But you could implement a simple onLoad client script on table live_notification which redirects the user to the target record automatically.

Maik

[sunny27]

@Maik Skoddow  Thank you, Let me try it and get back to you..

[sunny27]

@Maik Skoddow Could you please brief me more about the client script which you need me to create here? How it will lead the user with case view? I'm sorry I didn't get your idea here. 

[Maik Skoddow · Accepted solution]

Hi

please find below the respective solution with a Client Script. It's working fine, but please consider that after activating it will ALWAYS redirect to the target record.

Maik