The CreatorCon Call for Content is officially open! Get started here.

Notification bell for @ mentioned in form

sunny27
Tera Contributor

Hi all,

 

 

I really need your assistance with "When someone tags you in an additional comment or work note, it shows in the notification bell".  There is already existing email notification "Activity Stream @Mention Email" but we need same alert in notification bell icon as below screenshot. 

 

I did created "Provider notification" by using the table "Notification [live_notification]" And its is showing notification when we tagging the users. 

sunny27_1-1691681383609.png



But by clicking on hyper link is leading to live_notification table details instead of case form. 

sunny27_0-1691681267495.png

 

How do I make the click to goto respective case form?  Please do share some ideas regarding it. 

 

 

 

 

1 ACCEPTED SOLUTION

Hi

please find below the respective solution with a Client Script. It's working fine, but please consider that after activating it will ALWAYS redirect to the target record.

 

MaikSkoddow_0-1691768137956.png

Maik

View solution in original post

10 REPLIES 10

anonymous13
Tera Expert

Hello @sunny27 ,

Can you please mention how you created this provider notification with all steps and action.

we want you have been mention notification in bell icon.
we have same scenario please help us with your solution.
you can put screenshots for this step wise.

your help will highly appreciated.

Thank you in advance!