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Notification Bell Icon maximum number of recipient

ChanchalG
Tera Expert

Hi ,

In our system bell notification goes to first 5 recipient only. Is 5 is max number of the bell icon notification.

ChanchalG_0-1741695948011.png

 

2 ACCEPTED SOLUTIONS

Ankur Bawiskar
Tera Patron

@ChanchalG 

if you are unable to update it using admin then raise a case with ServieNow and get it updated

glide.ui_notification.max_recipients

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

You can log a now support case for the same @ChanchalG  as it is read only.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

10 REPLIES 10

Ankur Bawiskar
Tera Patron

@ChanchalG 

if you are unable to update it using admin then raise a case with ServieNow and get it updated

glide.ui_notification.max_recipients

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Okay let me try that.

 

Dr Atul G- LNG
Tera Patron

HI @ChanchalG 

 

Try changing the sys_property [glide.ui_notification.max_recipients]to a value greater than 5. Also, you can try using cache.do to see if that resolves the issue.

 

AGLearnNGrow_0-1741697553283.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

You can log a now support case for the same @ChanchalG  as it is read only.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Yes i will be doing that now.