Notification Bell Icon maximum number of recipient

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ChanchalG
Tera Expert

‎03-11-2025 05:26 AM

Hi ,

In our system bell notification goes to first 5 recipient only. Is 5 is max number of the bell icon notification.

ChanchalG_0-1741695948011.png

 

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Ankur Bawiskar
Tera Patron
Tera Patron

‎03-11-2025 05:37 AM

@ChanchalG 

if you are unable to update it using admin then raise a case with ServieNow and get it updated

glide.ui_notification.max_recipients

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Dr Atul G- LNG

‎03-11-2025 06:47 AM

You can log a now support case for the same @ChanchalG  as it is read only.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to ChanchalG

‎03-12-2025 09:43 AM

Hi @ChanchalG 

You can accept multiple answers as a solution now on community, as we both support you to solve your issue, 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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