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03-19-2025 02:29 PM
Hi, I have a multi-line text variable that is called on in a notification. When the email notification goes out, all the entries in the variable run on continuous line even if they are spaced in the variable.
This is what the email recipient currently receives:
Hello Brad,
A request was submitted for you to be able to access the queue:
dfjdj dcghjehj dfhsg
This can also be found in the network folder located at [copy/paste this network folder path into the file explorer window address bar]: fgkhfjk fhkfuk fgkdhg
This is what i would like the email recipient to receive:
Hello Brad,
A request was submitted for you to be able to access the queue:
dfjdj
dcghjehj
dfhsg
This can also be found in the network folder located at [copy/paste this network folder path into the file explorer window address bar]:
fgkhfjk
fhkfuk
fgkdhg
Thank you for looking any help would be appreciated.
Solved! Go to Solution.
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03-20-2025 03:55 PM
Hi @Bradley Bush ,
Can you give this option a try and let me know how it goes.
1. Create a mail script to handle the multiline text
2. Check the below option
3. Use in the notification.
Please mark helpful or correct if it worked out fine.
Johnny
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03-19-2025 02:52 PM
Based on some other community posts, you may need to create an email script that inputs <br> between each line.
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03-20-2025 12:27 PM
thank you for the help:)
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03-19-2025 05:46 PM
@Bradley Bush what have you tried till now? can you share your code?
Johnny
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03-20-2025 12:28 PM
what i have tried is using<br> in the source code in the notification.