Notification Email not showing in Activities Log

[chandraprakash]

Hi,

In email notification email is coming but not able to see it in Activity log. Please help.

[Harsh Vardhan]

please confirm sent/received Emails column has been selected in filter activity

[chandraprakash]

Hi,

Yes, Send / Received email column is selected in Activity.

[Harsh Vardhan]

can you please check the email logs. if it has hit on service-now or not

[Priya Shekar]

Hi,

Have u configured sent/received emails in activity?