Notification/emails not triggering in Dev environment.

nagapramodkanch
Kilo Guru

Hi,

The notifications are not triggering in the DEV. environment. It is not showing in the email logs as well. I see the events are triggered but cannot see in the logs that email has been generated.

14 REPLIES 14

ganeshb_
Tera Expert

Hi Naga,


Write Onload script:


var sections = g_form.getSections();


sections[x].style.display='block'; //Show OR sections[2].style.display='none';//Hide


x - > your section index.


Thanks,


Ganesh


Hi on which table do you want me write this script?


Hi Naga,


Please ignore my last comment. Can you please check whether Send to event Creator is checked. Do you have email template for your notification? If yes then please paste the code here..



Thanks,


Ganesh


tony_barratt
ServiceNow Employee
ServiceNow Employee

Hi Naga,



->If there was any issue with SMTP server then the recipient wouldn't be receiving the mail but the (email) log should have contain it right?


yes, but make sure you are not looking in the Sent mailbox.




Best Regards




Tony






No I am not looking into the SENT email box.