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Notification error

Wade Clairmont
Tera Guru

Created what I thought would be a simple notification triggered when a status changes.   The notification is not event triggered, however "when field changes to".       Notification goes to two groups, watch_list and assignment group.   However, I get this error each time I trigger the notification:

Any thoughts?

Thanks,

1 ACCEPTED SOLUTION

fschuster
ServiceNow Employee
ServiceNow Employee

Hi Wade,



Haven't seen it before. Might be invalid HTML (e.g. unclosed string/tag) at some point in your notification?


I would suggest copy/pasting your HTML into an HTML validator and see what happens.


View solution in original post

3 REPLIES 3

fschuster
ServiceNow Employee
ServiceNow Employee

Hi Wade,



Haven't seen it before. Might be invalid HTML (e.g. unclosed string/tag) at some point in your notification?


I would suggest copy/pasting your HTML into an HTML validator and see what happens.


Wade Clairmont
Tera Guru

Frank,   You are so right!   I checked the HTML code and there was an error in two of the variables when the notification was created.   I deleted the current template and re-created, now it works perfect.



Thanks so much for the second set of eyes!


Sure thing! Been there



Cheers.