notification field opened

[yardenKrispel]

Hi!

How do I remove the end from the opend field PDT? I marked it in the next picture in red , I need the opend field in the notification and it just makes the time and date correct for me, but in the end it says PDT and I have to download it

[Community Alums]

Hi,

Have you tried Notification Email Scripts to populate the date/time format as required? If not please refer to the below example.

Create a mail script as below, this will remove the timezone that is coming.

var gdt = new GlideDateTime(current.opened_at);
template.print('Opened: ' + gdt.getDisplayValue());

Please mark this as correct/helpful, if it resolves your issue.

Thanks & Regards,
Suheb

[yardenKrispel]

 not work 

[Community Alums]

Could you please check 'glide.sys.time_format' value it should be HH:mm:ss

Refer - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0724200

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/time/referen...

Thanks & Regards,

Suheb