Notification Help

huyjor
Tera Contributor

Hello Team

 

I'm trying to create an event and send the notification. First I registered the event then create the notification. Send when the event is fired.

huyjor_0-1710381482609.png

 

In flow designer, I selected the action->fire event (Washington DC version ServiceNow). It doesn't work. It doesn't send anything. Am I missing any steps? Thanks for your help. 

 

huyjor_1-1710381493717.png

 

2 ACCEPTED SOLUTIONS

Hi @huyjor why dont you try the approach i shared , it's easy

Regards
Harish

View solution in original post

@huyjor For testing purposes, put some parameters and once the event is fired check if it shows up in the event log.

View solution in original post

9 REPLIES 9

Harish KM
Kilo Patron
Kilo Patron

Hi @huyjor you dont need to create event to trigger notification from flow.

In your Notification under when to send--> set it as trigger like below

HarishKM_0-1710382517866.png

 

In flow use Send Notification Action, put the trigger sysID and select the table and Notification

HarishKM_1-1710382597723.png

 

Regards
Harish

Hi @huyjor why dont you try the approach i shared , it's easy

Regards
Harish

huyjor
Tera Contributor

yeah, your approach is working perfectly. It was trying something else on the fire event. 

Sandeep Rajput
Tera Patron
Tera Patron

@huyjor The table you are using to fire the event and the table you used while creating the event are they same?

 

huyjor_1-1710381493717.png