Notification Help

[huyjor]

Hello Team

I'm trying to create an event and send the notification. First I registered the event then create the notification. Send when the event is fired.

In flow designer, I selected the action->fire event (Washington DC version ServiceNow). It doesn't work. It doesn't send anything. Am I missing any steps? Thanks for your help. 

[Harish KM · Accepted solution]

Hi @huyjor why dont you try the approach i shared , it's easy

[huyjor]

I used custom table to register an event and for the record: i just picked the sc_req_item table. Should that be the same table as the custom table? 

[Sandeep Rajput]

@huyjor Since you created the event for the custom table, you can only trigger event for the same table otherwise it won't work.

[huyjor]

Ok, i just set it both are on the same table. Still doesn't work. Parameter 1 & 2, do i have to put anything in there? 

[Sandeep Rajput · Accepted solution]

@huyjor For testing purposes, put some parameters and once the event is fired check if it shows up in the event log.

[huyjor]

I think i figured out why it wasn't working. I have to use requested item tables for notification and fire event on flow designer.