Notification Reminder for Request Approvals

[Kishore8]

we need to adjust the process so that requested items that haven't been approved in a day or two send another email to be approved. Right now, if it doesn't get approved then it just sits there pending and no one sees it until the customer asks.

[Valor1]

This has been answered before --

Send approval reminder notifications: Solution / Summary

[Kishore8]

As you suggested i have added code here . after that what i have to do ...Please Guide me...requesting

[Valor1]

You shouldn't need to do anything, provided your email notifications for approvals are set up correctly, using the OOB "approval.inserted" event.

did you test it?

[amlanpal]

Hi Kishore,

In order to achieve this you need to follow following steps.

1. Create a new Event by navigating System policy-->Events-->Registry. Name 'approval.reminded' and the Table is Approvals [sysapproval_approver]

2. Navigate to System definition-->Scheduled jobs-->Create a new one of 'Automatically run a script of your choosing' as per below screenshot. It will run periodically daily at 01AM and runs the script.

3. Navigate to System notification-->Email-->Notifications-->Create a new one as per below screenshots. Please select 'Advanced view' before proceeding. Also type you email notification Subject and Body under 'What it will contain' tab as per your requirement.

I hope this helps.Please mark correct/helpful based on impact