Notification Reminder for Request Approvals

[Kishore8]

we need to adjust the process so that requested items that haven't been approved in a day or two send another email to be approved. Right now, if it doesn't get approved then it just sits there pending and no one sees it until the customer asks.

[Kishore8]

I want to set Different persons approvals based on items.........how can we do this using approvals

i have 4- users JOHAN KELLI, PAUL,JOHNS,GRESSY.

When i select HARDWARE ITEM   from catalog       that request should go to   "JOHAN KELLI", i want to get approval from JOHAN KELLI,

When i select SOFTWARE ITEM from catalog     that request should go to   "PAUL", i want to get approval from PAUL,

When i select MOBILE ITEM from catalog     that request should go to   "JOHNS", i want to get approval from JOHANS,

well i have created new field "approver" in catagory

but not working it

i want to show approvers there

i f you can , can you please help me.................

[amlanpal]

Hi Kishore,

It seems like you need to modify the existing workflow in order to incorporate what you have said.

You need to add script in the User Approval activity as

if(current.cat_item.category=='sys_id_of_the category'){

//Set approver to the corresponding person

}

I can see it's your personal instance. It's better, if you can share your personal instance's credential with me, so that I can help you achieving the same.

[Valor1]

Even easier, in your "Approval - User" workflow activity:

1. Open/create the appropriate "Approval - User" workflow activity:

2. On the form, unlock the "Users" selector, and click on the field selector icon.

3. Expand "Item" and "Category," where you'll see that "Approver" is selectable. Click it.

Your final workflow activity will look like this.

If you have additional questions, please mark one of these responses correct and create new posts for anything else.

[Anthonny]

Excellent, but how can I apply it to only domain ?, since my instance is segmented into domains.