Notification Salutation Issue - Flow Designer

[Aruna Sree Yela]

Sending a notification from Flow Designer. In Salutation like Dear {username}, 

I'm getting sys_id of the user, if I give it as "trigger_record.requested for"

And getting blank if I use "trigger_record.requested for.name"

I wanted to display it as "Dear FullName,"

For testing I added name, first name, last name, email id , requested for as below

The result is like this

How to fix this issue.

Thanks

Aruna

[Sandeep Rajput]

@Aruna Sree Yela Did you check if the user with whom you are testing has name, first_name, last_name, email fields populated? Ideally, trigger_record.requested for.name should print the name of the user.

[Aruna Sree Yela]

@Sandeep Rajput , Yes the user have those values

[Sandeep Rajput]

@Aruna Sree Yela Looks like the reference to name/first_name or getting lost when the notification is triggered.

Could you please apply the string trim() transformation as follows on the name field and see if it works.

[Amit Verma]

Hi @Aruna Sree Yela 

Please try mapping the variable as shown in snip below:

Thanks & Regards

Amit Verma