Notification trigger in approval table and body passing dynamic but customer need catalog descripti

[Gillerla Rajesh]

Notification trigger in approval table and body passing dynamic,  but customer need catalog varaible description 

How can I acces catalog varaible description in notification.

[Saurabh Gupta · Accepted solution]

\Hi,
Your query is wrong in GlideRecord.

[Gillerla Rajesh]

Can u provide me the query ,

Like ur saying add Query right,  I tried different way but not possible can pls u provide me exact one which I need to keep

[Saurabh Gupta]

Hi,
Below is the sample mail script for the notification of RITM.

(function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template,
										   /* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action,
										   /* Optional GlideRecord */ event) {

	var vs = new GlobalServiceCatalogUtil().getVariablesForTask(current, true);		//current should always be glide record of sc_req_item table or the table on which the variables are attached like in case of record producer it may be incident
	for (var i=0; i < vs.length; i++) 
	{
		var isMRVS=lbl=vs[i].multi_row+"";
		var lbl=vs[i].label+"";
		var dis=vs[i].display_value+"";
		var visible=vs[i].visible_summary+"";
		if(isMRVS=='true')
		{
			var vArr=vs[i];
			template.print("<div>"  + "<strong>" + lbl + "</strong></div><hr>");
			for (var j=0; j < vArr.table_variable.length; j++) 
			{
				template.print("<div><strong>Row: </strong>" + (j+1)  + "</div>"); 
				var tblArr=vArr.table_variable[j];
				for (var k=0; k < tblArr.length; k++) 
				{
					var mrvslbl=tblArr[k].label+"";
					var mrvsdis=tblArr[k].display_value+"";
					if(mrvslbl != '' && mrvsdis!='' && mrvsdis!='false') 
					{
						template.print("<div>"  + "<strong>" + mrvslbl + "</strong>" + ": " + mrvsdis + "</div>"); 
					}
				}
				template.print("<hr>");
			}
		}
		else
		{
			if (lbl != '' && dis!='' && dis!='false' && visible=='true') {
				template.print("<div>"  + "<strong>" + lbl + "</strong>" + ": " + dis + "</div>"); 
			}
		}

	}
})(current, template, email, email_action, event);