Notifications for Project Task Additional Assignees
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12-31-2024 02:39 PM
It appears the events "pm_project_task.assigned" and "sn_pw.project.workspace.assignedto" only generate notifications when the "Assigned to" field is changed--and ignores and changes to the "Additional Assignees to" field.
Am I missing something OOB where changes to the "Additional Assignee" Project Task field will generate notifications?
Any direction would be appreciated!
Thanks!
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12-31-2024 03:54 PM
Hi @Viper777
You can find like this
This is example of Incident notiftaion.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-06-2025 10:42 AM
Thanks @Dr Atul G- LNG,
That will adjust a notification to include Additional Assignees, my question is more about how to *trigger* the notification.
The OOB events only trigger on Assigned to and I don't see any OOB business rules.
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01-06-2025 12:01 PM
Hi @Viper777
Are you looking for
I am sorry, if I am still not able to understand your issue.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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