Notifications from Non-Prod instance not sending out to test email

[Lee Kraus2]

So my non-prod instance has outbound emails turned on and I will get them if I send an email from within a ticket from here:

However nothing else that should be sending an email is working. What settings am I missing that should be adjusted so that notifications also get sent? Below is an example notification that should send as far as I can tell but doesn't work:

Any help would be greatly appreciated, thank you in advance!

[Yousaf]

Hi Lee,

Refer to this troubleshoot link you may find something helpful.

Troubleshooting email notification failures in ServiceNow

Mark Correct or Helpful if it helps.

[Lee Kraus2]

Thank you Yousaf, if that doesn't work, I'll send in a support ticket. 

[Lee Kraus2 · Accepted solution]

This was sent to me by ServiceNow support and it worked. Posting here so others can see the answer if this comes up for them. 

Please see if below steps help to fix the issue:

Navigate to sys_trigger.list
Filter for all jobs where 'System ID' = 'Active Nodes'
For each record perform the following:
Open the record
Update the 'Next Action' time and increase by 1 second
Save the record

This will generate all the child records for these jobs and restart processing of events and other functions.

Thanks,
Sagar