Notifications not sending to all recipients
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11-07-2024 11:32 AM - edited 11-07-2024 11:34 AM
Hi all,
I'm working on adjusting a notification in one of our workflows to add more recipients, I've pushed all the recipients into the answer array and confirmed that the array is populated with the correct sys id's, but the notification is not sending to all recipients. With the current layout, it's not sending to the current.variables.requested_for user, but in the past when I had the pushes ordered differently, it only sent to the current.variables.requested_for user
var answer = [];
answer.push(current.watch_list);
answer.push(current.requested_for);
answer.push(current.work_notes_list);
answer.push(current.variables.requested_for);
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11-07-2024 11:47 AM
Why are you using a script rather than using the Users/Groups in fields selector on the Who will receive tab of the notification record?
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11-07-2024 11:58 AM - edited 11-07-2024 11:59 AM
because I am accessing form variables for the recipient as well
this is a workflow, not flow designer
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11-07-2024 12:05 PM
Yeah but wouldn't the requested_for variable post to the record?
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11-07-2024 12:08 PM - edited 11-07-2024 12:09 PM
Form variables are not accessible in here from what I can tell
The requested for here is not the same as the one on the form