Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

Notifications turned off, but user still receives the notification?

Edwin Fuller
Tera Guru

We have users who have turned off certain notifications using there notification preferences, however the users are still receiving the notification. The notifications are not addressed to them but they are CC in the notification. Can someone help me understand why they are still receiving the notification?   My first thought is that its still sending because the users are in the CC field, just can't confirm that thought, any thoughts?

1 ACCEPTED SOLUTION

Since you have CC in your email scripts, they will receive notifications.



REgards,


Sachin


View solution in original post

5 REPLIES 5

Since you have CC in your email scripts, they will receive notifications.



REgards,


Sachin