Hi All
Is it possible to create/add new templates for the other states, while choosing input for the Now Assist case summarization skill. As default we have the templates as New, Work in progress and Resolved.
Thanks!
Ram
Ref screenshot:
Hi All
Is it possible to create/add new templates for the other states, while choosing input for the Now Assist case summarization skill. As default we have the templates as New, Work in progress and Resolved.
Thanks!
Ram
Ref screenshot:
