now-cli login giving me unauthorized for confirmed credentials

[cedricvl]

Following all steps on https://developer.servicenow.com/dev.do#!/guides/orlando/now-experience/cli/getting-started, I have now-cli working, but I cannot login to any instance using the admin credentials I know work just fine:

```

$ node --version
v12.16.1

$ now-cli --version
Now CLI @17.0.3

$ now-cli login --host https://xxxx.service-now.com --method basic --username admin --password yyyy
✖ Connection to 'https://xxxx.service-now.com' failed. Credentials not saved.
Response code 401 (Unauthorized)

 login [host] [method] [username] [password]

Login to a glide instance.

```

Is any config required on the instance level to get now-cli logins work?

[Nitin_NOW]

Hi Murali 

Yes I have disabled that field and it's still the same. Any thoughts?

Thanks 

Nitin

[Muralidharan BS]

HI There,

Check if the user name is not having any spaces, use single word and try it. I initially had space in the username and got the same error. 

Check the steps,

1. npm install @servicenow/cli -g

2. now-cli login --host https://<yourInstance>.service-now.com --method basic --username <UserName> --password <password>

Thanks

[cedricvl]

Thanks for the suggestion. Unfortunately that's not the case either. I'm logging in with the default 'admin' username. Is that a possible cause? Admin can't login through these APIs as a security precaution? On vacation now, but will try it out when back at work.

[Muralidharan BS]

I am using the admin username and I have reset the pass and tried, It is working, also tried in a lab instance which works fine too. You can check after your holidays. Happy vacation!

[Timofey Kosa]

I have the same issue, how did u fix this?