Now Experience: Contextual Side Panel - Response Templates

Kathy Blackbur1
Giga Contributor

‎03-07-2022 03:27 PM

We have a workspace experience built on Rome in UI Builder with the App Engine. I'd like to add the response templates contextual side panel icon to a table that displays records in this workspace. I know how to set this up in the legacy workspaces with the Contextual Side Panel module. However, I suspect I'm in the wrong place to configure that for the Now Experiences since I can't select this new workspace on a new action assignment record, and even if I leave the workspace empty but build out the needed side panel configuration, nothing appears.find_real_file.png

Can someone point me towards the table in which these items are configured specific to Now Experience Workspaces?

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17 REPLIES 17

Philippe Luickx
Tera Contributor

‎05-17-2022 02:02 AM

Haven't tried this myself but here's the docs:

https://docs.servicenow.com/en-US/bundle/sandiego-platform-user-interface/page/administer/workspace/task/configure-templates-aw.html

 

0 Helpfuls

Taha6
Tera Expert

‎02-08-2023 06:03 AM

Hi Kathy,

 

Did you figure this out? I am having the same issue

0 Helpfuls

Taha6
Tera Expert

‎02-08-2023 08:26 AM

Hi Kathy,

 

Did you figure this out? I am having the same issue

Taha Aw
Tera Contributor

‎02-08-2023 09:24 AM

Hi @Kathy Blackbur1 

Did you find a solution for this? I am having the same issue.

David_K
Tera Expert

‎04-12-2023 02:54 AM

Hi Kathy

You can check the sys_ux_screen table. There you find a UX Screen "Response Template Screen".

 

I hope this helps you. 

 

Cheers