Number disappeared from RITM form

[kenneth2k1]

Hello:

Not sure what I did, but I noticed my RITM number is missing when I click on the requested Item. The REQ has it, but the RITM doesn't. It is missing from all views. How do I get it to show?

[Thijs Daemen · Accepted solution]

Hi Ken,

Do you still have the number field set as the display value for the sc_req_item table (requested item)? Not having a display value would leave the header empty.

[kenneth2k1]

Thank you sir. That is the issue. It wasn't set as display = true for the number column on the sc_req_item table.

Much appreciated.

[Thijs Daemen]

Out of the box the display value for the task table would be number. You can check this by going to the task table, right clicking the header -> configure -> dictionary. Search for the number column, and check if the display column is set to true. Based on your information that other tables are displaying the number correctly it probably won't be on this table however. So you'll need to check the sc_req_item table dictionary.  

The other option would be to check if there are any other fields configured as display value on the sc_req_item table.

You can check this by going into the dictionary of the requested item table and checking if there are any other fields that have the display column set to true.

Last option would be to see if there is an dictionary override for the sc_req_item table that actually overrides the display value.