[object Object] from Script Include to Client Script

[tsoct]

Hi,

I am getting [object Object] from client script. Which part went wrong?

Script include:

var RITMCategorization = Class.create();
RITMCategorization.prototype = Object.extendsObject(AbstractAjaxProcessor, {

    GetCategory: function() {
        var category = {};
        var service_offering = this.getParameter('sysparm_serviceOffering');
        var business_service = this.getParameter('sysparm_businessServices');

        if (business_service) {
            if (business_service == 'gaa7872a1tyys6505e9542ede54bcbc9') { //IT Services
                var choice = new GlideRecord('sys_choice');
                choice.addQuery('dependent_value', service_offering);
                choice.addQuery('element', 'category');
                choice.addQuery('inactive', false);
                choice.query();

                while (choice.next()) {
                    category.push(choice.label);
                }

            } else {
                var choice1 = new GlideRecord('sys_choice');
                choice1.addQuery('dependent_value', business_service);
                choice1.addQuery('element', 'category');
                choice1.addQuery('inactive', false);
                choice1.query();

                if (choice1.next()) {
                    category.push(choice1.label);
                }
            }
            var json = new JSON();
            var category_list = json.encode(category);
			return category_list
        }
    },

    type: 'RITMCategorization'
});

Client script:

function onLoad() {

    var service_offering = g_form.getValue('service_offering');
    var business_service = g_form.getValue('business_service');

    var ga = new GlideAjax('RITMCategorization');
    ga.addParam('sysparm_name', 'GetCategory');
    ga.addParam('sysparm_serviceOffering', service_offering);
    ga.addParam('sysparm_businessServices', business_service);
    ga.getXML(RelCategory);

    function RelCategory(response) {
        var answer = response.responseXML.documentElement.getAttribute("answer");
        var answer2 = answer.evalJSON();
        g_form.setValue('u_category', answer2);
       
}

[Harsh_Deep]

Hello @tsoct 

Use this 

 var category = [];

as a array not as a JSON then in place of this 

            var json = new JSON();
            var category_list = json.encode(category);
			return category_list

use this

return category_list;

and use below in client script

function RelCategory(response) {
        var answer = response.responseXML.documentElement.getAttribute("answer");
        g_form.setValue('u_category', answer);
       
}

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[tsoct]

Hello @Harsh_Deep ,

The value now return answer [{},{},{},{},{},{},{},{},{}]

[Omkar Mone]

Hello

Can you make these changes,

SI - 

return new JSON().encode(category);

client script

var answer = response.responseXML.documentElement.getAttribute("answer");
var categoryList = JSON.parse(answer);
var categoryString = categoryList.join(', ');
g_form.setValue('u_category', categoryString);

Let me know if that works

[Amit Verma]

Hi @tsoct 

Please try with below code. For the client script, can you please let me know the field type for u_category field. Is it a reference field ? Based on that, we can further refine the client script.

Script Include :

var RITMCategorization = Class.create();
RITMCategorization.prototype = Object.extendsObject(AbstractAjaxProcessor, {

    GetCategory: function() {
        var category = {};
        var service_offering = this.getParameter('sysparm_serviceOffering');
        var business_service = this.getParameter('sysparm_businessServices');

        if (business_service) {
            if (business_service == 'gaa7872a1tyys6505e9542ede54bcbc9') { //IT Services
                var choice = new GlideRecord('sys_choice');
                choice.addQuery('dependent_value', service_offering);
                choice.addQuery('element', 'category');
                choice.addQuery('inactive', false);
                choice.query();

                while (choice.next()) {
                    category.push(choice.label);
                }

            } else {
                var choice1 = new GlideRecord('sys_choice');
                choice1.addQuery('dependent_value', business_service);
                choice1.addQuery('element', 'category');
                choice1.addQuery('inactive', false);
                choice1.query();

                if (choice1.next()) {
                    category.push(choice1.label);
                }
            }
       
			return category.toString();
        }
    },

    type: 'RITMCategorization'
});

Client Script  -

function onLoad() {

    var service_offering = g_form.getValue('service_offering');
    var business_service = g_form.getValue('business_service');

    var ga = new GlideAjax('RITMCategorization');
    ga.addParam('sysparm_name', 'GetCategory');
    ga.addParam('sysparm_serviceOffering', service_offering);
    ga.addParam('sysparm_businessServices', business_service);
    ga.getXML(RelCategory);

    function RelCategory(response) {
        var answer = response.responseXML.documentElement.getAttribute("answer");
        g_form.setValue('u_category', answer);
       
}

Thanks and Regards

Amit Verma