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ODBC ServiceNow Driver Failed To Initialize The Service Component.

Pam13
Mega Expert

While Testing ODBC connection facing issue. ODBC ServiceNow Driver Failed to Initialize the Service Component.

1 REPLY 1

Michael Jones -
Giga Sage

That can be a tough one to troubleshoot as it is a general error. I found a few articles that seem related: 

https://community.servicenow.com/community?id=community_question&sys_id=c9128be9db98dbc01dcaf3231f96... : Summary, check if MSVCR71.dll is missing. 

https://community.servicenow.com/community?id=community_question&sys_id=563a83a9db5cdbc01dcaf3231f96... : Summary, the client application may need a different java configuration. 

This site has some detailed information as well that might be of assistance: https://www.engage-esm.com/en/blog/view/excel-with-servicenow-advanced-reports-part-2

Last, but not least - make sure you've installed the correct version (32bit or 64bit) for your OS. I seem to recall that the 32bit will install on a 64bit system, but will encounter errors. 

I hope this helps!

If this was helpful or correct, please be kind and remember to click appropriately!

Michael Jones - Proud member of the CloudPires team!

I hope this helps!
Michael D. Jones
Proud member of the GlideFast Consulting Team!