List display a case table.Have to display case table list and cases only for 'SN_ServiceOPS' group members(Group has role- "sn_customerservice_agent").Display case table list by configuration (csm/fsm configurable workspace) (Without using ACL). I ...
Hi everyone , how are you?! Firstly, I would like to thank for attention!!! I searched here on the Community and saw a suggestion that I found very interesting:So I changed it according to my needs, because when the Fields: 'u_customer_depart' an...
Hiii,Can anyone please help us how to provide the access to view all incident templates to one particular user??Currently user is able to see only his group templates.Thanks,LARA
Hello experts!â– ProblemThe problem I have is that when an external user accesses the application's table form from the instance, the approver field is not visible and cannot be accessed.â– Background- I am thinking of having external users access the in...
Seems like index 0 of the array returned by g_form.getSectionNames() is not the same of index 0 of the array returned by g_form.getSections(). I can't speak on the rest of the order, but this seems odd to me if we were wanting to evaluate the name t...
We have created a new custom ServiceNow Application and the sales team wants a simple web interface that one can use to interact with the application in order to demonstrate to a potential client. We use the REST API with this application. Is there...
Hi All,There is an requirement of removing the icon from the topics in subtopic widgets on the employee center portal.This Icon we need to remove and we need to make the box more curved by changing the font color. Can some one please suggest some way...
I have below code which is working fine in DEV but not in PROD. Please let me know how can I get this resolved. Thanks in Advacne function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue === '') { return; ...
Need to Enable Error Handler in subflow to send an email notification to end user and cancel the request when subflow moved into error state.
Hi I am using REST API and i need to know in specific what roles do i need to give a user to perform "get parent table" https://service.service-now.com/api/now/table/sys_db_object/1234455. I have tried these 2 roles and it doesn't work sn_help_setup...
Our IT analysts are having a requirement to view History--> List for a record ex - Incident form?I see OOTB ACLs allows only for Admins to do so. Q1 - How are you managing this today? Did your fulfillers ever had such requirements? (our analysts say ...
Typically, when I am designing an integration using an external API to link to ServiceNow, I design a table whose function is to act as a gatekeeper for the actual target table I am trying to link the API to. For example, if I were to design a REST ...
I have a list view on my portal page that lists 3 or 4 fields. In the list view, just clicking on the row will open the record. Any way to turn that off at the field level in the widget?
I have built an custom app which includes an table extended from RITM table.The flows are getting attached the RITM correctly and getting executed as expected other than below issue:In the list of extended RITM table OOTB stage field is not rendering...
Hi everyone, how are you?! I need the Report to be sent to the "Group Holder" email, when two specific fields are "Empty" but as it is a Report I cannot use Business Rules. Because of this, I researched here in the Community (I would also like to tha...
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