What is the new feature in Vancoure to share with the internal meeting
What is the new feature in Vancoure to share with the internal meeting
Forum Posts
Parsing XML Elements - Infinite loop
Hi"Suppose a large XML payload is received as a response from a third-party API request, and your scoped app requires parsing that payload. In that case, there might be instances where looping through multiple nodes might take a significant amount of...
Email Notification From Field not an email will it still send?
Hi, We have this requirement to make the from in the notification to be configured.In this sample i have configured it with only the display name without an email. But there is an OOB client script that will show an error field message. Will it stil...
Need to create email notification to the group if any P1 task is not accepted within 10 minutes
Hi Team, Need to create email notification to the group if any P1(work order task) task is not accepted within 10 minutes.
Max value
Hi i have requirement like i have two tables one is total one is Max . i have a data in Total table as follows, now i want to get total value from total table based up on the dates. suppose as shown in the below table i have data . i want to get tot...
Resolved! Query on attachments in service portal
Hello All, I have a requirement to copy attachment from existing record and populate it on new Catalog item in service portal. For example, lets say there is one incident and below that incident number, there is a link to catalog item. When user op...
Variable choices is not being populated in RITM. The choice is coming as 'none' in RITM. Please help.
I am working on a catalog item. There are few conditions to display the variables depending on the choice. there are particularly two conditions I am working on for example: if a user selects Option A or Option B, certain variables and variable sets...
Resolved! Question on ACL
Hi,I have created a table called "Veda IT". I selected the access controls checkbox while creating the table, creating the "u_veda_it_user" role. I have unchecked the "u_veda_it_user" at the application menu an module level. I created a group I ad...
Resolved! CMDB Query Builder - "Create Report" Button is not Active
I have created in report in CMDB Query Builder and Saved it. Created a Scheduled Job for it and executed.But still the "Create Report" Tab is not showing Active, not sure why?Earlier it was not the case. After upgrading to Vancouver this is first tim...
ServiceNow Integration to pull the data from one instance to another instance using Rest Api Explore
How to pull data from one instance to another instance using staging table through Outbound Rest Api Explorer "Retrieve records from a table (GET)" method. for ex: I have two instances, instance A and instance B, now I want to pull the incident data ...
Transfer API Body from POSTMAN to content in REST Message Method
Hi Team,I got a request to use REST message to access an URL with ServiceNow to get the Json data that our client need to create a record in a CMDB table.However, I got stuck to transfer the parameter in POSTMAN to ServiceNow. In this case, the body ...
Using both 'AND' 'OR' keyword search for keywords
Hi All, I have to query records based on the following keywords in the work notes or comments in the incident table (user OR username OR email OR id) AND (pass OR password OR passwd OR key) I need to use both AND OR Boolean operations for filtering ...
Resolved! Category on Incident only available when another field's value is true.
I have a category and a list of subcategories on our incident table. The category should only be visible if there is a value of true on an external user field. What is the best approach to accomplish this?
Restrict creation of knowledge base categories only to those who have the role knowledge manager
Hi, I need to restrict the creation of categories in the knowledge base only to those who have the role knowledge manager. Currently, anyone can carry out creation. Tks
