On-Call Reminder Notification

Maria DeLaCruz
Tera Guru

‎04-19-2016 09:30 AM

Hello,

The On-Call Reminder Notification (OOB) sends an on-call reminder to every user whose name appears on the on-call calendar.   I have a request from a user to have this email sent to all the group members instead of just the on-call people.   So, I've copied the existing On-Call Reminder notification, and added a condition that if the groups is A, the recipient would be group A.

find_real_file.png

For some reason, even when I unchecked Event parm 1 contains recipient, the email notification is being sent twice.   Any ideas what could be causing this?

Thanks,
Maria

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Michael Fry1
Kilo Patron

‎04-19-2016 05:09 PM

The event is trigger from a script includes: OnCallRemindersNG


You would have to modify this also.