On-Call Schedule report - How far back?

[ACripps]

Hi ServiceNow wizards 

I need to create an On-Call Schedule report, I chose the specific date which is 2021 but when I ran the report it only goes back to 2023 

Is this normal? is there a restriction? 

Thanks in advance 

[Community Alums · Accepted solution]

Hey @ACripps 

Can you check the date in which the on-call roster's (cmn_rota_roster) "Start Date" is? I don't think the on-call report will come up with a schedule before that date. Only for dates according to the schedule it is based on fort future dates.

Hope this helps!

~Nick

[ACripps]

Hi Nick 
Thanks, yes this has helped me. 
Some data is still missing in our Instances 🤣.