On change client script issue for reference variable

[RudhraKAM]

We have a table (cmdb_ci_appl)  where there is no Display value. 

we have a catalog item in which we have a reference field, on selecting the 1st field we need to populate the 3 other fields.

How to set the app ID ( which is highlighted) upon selecting? ( as of now it is defaulting to name , which is on the left side)

Below is the Onchange CS script ( for some reason when the ID is selected it is not setting the name in the name field (name is of string type on the table ) 

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }

    var AppID = g_form.getReference('citrix_application_id', SetApplicationvariables);

    function SetApplicationvariables(AppID) {

        g_form.setValue('citrix_application_name', AppID.name);
        g_form.setValue('citrix_application_version', AppID.version);
        g_form.setValue('citrix_application_vendor_name', AppID.u_common_name);

    }

}

[Ankur Bawiskar]

Hi,

this should be fine but remember along with the field which is Display=true user will see data from u_number when they try to type in the reference variable

Regards
Ankur

[Ankur Bawiskar]

@RudhraKAM 

Hope you are doing good.

Did my reply answer your question?

If my response helped please close the thread by marking appropriate response as correct so that it benefits future readers.

Regards
Ankur

[suvro]

Try this Zero Code approach

https://community.servicenow.com/community?id=community_article&sys_id=3f0cf115db7fc190847d5ac2ca961931

[suvro]

Hi @RudhraKAM ,

Did you try this zero code method. It is very simple to use.

[RudhraKAM]

Tried this too but seems the application name is not populating, rest of the fields are populating in native view but not in portal view