On change request, risk calculation message shows up twice. Is this really a defect ?

Dhara1
Tera Expert

Hello,

Once I create the change request, system automatically calculate risk & impact and message always shows up on top of the page once I save the form. Here I am getting 2 different Risk calculation message and I found this message stores in 3 different places:

1) script Include "RiskCalculatorSNC" ,

2) UI Macro "chg_risk_details_translations",

3) UI Script "change_risk_details_app". 

In my personal Instance I don't see any of these message appear if I create change request in New state. So I would like to know is this really a defect or this is how it should be? Below is the screen shot of message. 

find_real_file.png

6 REPLIES 6

tfloyd
Tera Contributor

I've found that the simplest solution worked - I added a condition on the Calculate Risk BR to resolve my issue - if the risk assessment causes the risk value to be updated, there is no need to run the BR as it is running the same calculation-> 

 && !(current.risk.changes())

 

G_30
Tera Contributor

Hi, 

 

Im having the same issue but the scenario is when the user clicks request approval, the Risk and Impact remain unchanged display twice info message, please advise if there is a work around or solution for this?

 

Thank you!