On change request, risk calculation message shows up twice. Is this really a defect ?
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‎08-24-2022 02:05 PM
Hello,
Once I create the change request, system automatically calculate risk & impact and message always shows up on top of the page once I save the form. Here I am getting 2 different Risk calculation message and I found this message stores in 3 different places:
1) script Include "RiskCalculatorSNC" ,
2) UI Macro "chg_risk_details_translations",
3) UI Script "change_risk_details_app".
In my personal Instance I don't see any of these message appear if I create change request in New state. So I would like to know is this really a defect or this is how it should be? Below is the screen shot of message.
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‎10-20-2022 12:14 PM
I've found that the simplest solution worked - I added a condition on the Calculate Risk BR to resolve my issue - if the risk assessment causes the risk value to be updated, there is no need to run the BR as it is running the same calculation->
&& !(current.risk.changes())
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‎04-16-2024 05:48 AM
Hi,
Im having the same issue but the scenario is when the user clicks request approval, the Risk and Impact remain unchanged display twice info message, please advise if there is a work around or solution for this?
Thank you!