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01-02-2024 08:05 AM
If incident state null or state is Inprogress and assigned to field is empty then only assigned field is mandatory.
Please suggest above requirement how will achieve.

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01-02-2024 08:06 AM
Hi,
You can create UI Policy with above condition and add UI Policy action for assigned to field to make it mandatory.
Thanks
Anil Lande
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01-02-2024 08:08 AM
Hi @ashok17
Surely we can can help, but look like you did not try any thing and asking community to give you a solution.
Hints
If incident state null or state is Inprogress and assigned to field is empty then only assigned field is mandatory.
Create a UI Policy
Put State condition with operation is or is empty
in UI Action
Assigned to Mandatory
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-02-2024 08:22 AM
Hi,
Thanks for response, I have tried my end first then only posted my questions in community.
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01-02-2024 08:24 AM
Please share the snippet to check where it stuck and help you.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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