Please help with this error..it occurs on sc_req_item record in servicenow when saving.
Error MessageonSubmit script error: TypeError: ge.getElementParentNode is not a function:
function onSubmit() {
if (g_scratchpad.isFormValid) {
return true;
}
var vari = g_form.isVisible('is_this_request_for_you_VS');
//alert(vari);
if (vari === true) {
//alert("insideif");
var requestor = g_form.getValue('is_this_request_for_you_VS') == "Yes" ? g_user.userID : g_form.getValue('requested_for1_VS'); //requestor as logged-in user if "Is this request for you" is Yes else
"Requested For"
var ga = new GlideAjax('UserManagerUtil');
ga.addParam('sysparm_name', "getManagerInfo");
ga.addParam('sysparm_user', requestor);
ga.getXMLAnswer (function() { //checks if requestor's manager is present or not
var answer = ga.getAnswer();
if (answer== "no") { // getting no as value if user's manager is empty g_scratchpad.isFormVreturn true;
} else if (answer == "yes") { // getting yes as value if user's manager is empty
var link = 'set your manager information'; //creating link for the message that should redirect the user to the correct form or request page where they can set their manager information. g_form.addErrorMessage("You must have a manager set in ServiceNow to submit requests. Please " + link
+ ".");
}
});
return false;
} else { return true;
}
