Once i click on 'My Approvals' It should show only the approval state is 'requested' records

mania · ‎12-19-2023

Hi

Once i click on 'My Approvals' under service desk. It should show only the approval state is 'requested' records. How to update that filter condition.

Can you please help on this. It will helpful.

Thanks in Advance!

Anand Kumar P · ‎12-19-2023

Hi @mania ,
Left navigation edit the module click on pencil icon and update condition with state is requested and save it.It will replicate changes for all users.

Mark it as helpful and solution proposed if it serves your purpose.

Thanks,

Anand

View solution in original post

Amit Verma · ‎12-19-2023

Hi @mania

You can click on edit module and under the Link Type section , you can add a filter condition to only show the records where State is Requested. Please refer to below snip for more information.

Thanks & Regards

Amit Verma

Please mark this response as correct and helpful if it assisted you with your question.

Dr Atul G- LNG · ‎12-19-2023

Hi @mania

Easily do able but may I know the reason to change.

You need to edit the module and add the condition:

But it will be global change and impacts all users.

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