OnChange client script on reference field

[Vijaykumar K]

Hi all,

• I'm looking for a request,  if "assigned to" is a some perticular user (reference to sys user table) then need to clear the value and revert back the changes on page. 

I'm trying the below script but it's not working as expected, it's working for every user not to specific to user sys Id. 

•  

[ServiceNow Use6 · Accepted solution]

Hi @Vijaykumar K ,

You are using 'if' condition and you are using ';', so it is not entering the condition.

Regards

Suman P.

[Vijaykumar K]

Thank you all for your usefull suggestions. 🙂

@ServiceNow Use6  that's what I'm looking for . Thank you 😊

[Clara Lemos]

Hi @Vijaykumar K ,

Try make the following changes  

var assign = g_form.getReference('assigned_to');

if(assign.sys_id =='your sys id');

A better approach tho would be to check the user's name: if(assign.name =='you user's name');

Let me know if that works ! 

Cheers!

[Sandeep Rajput]

@Vijaykumar K On line number 5 update your code as follows.

var assign = g_form.getValue('assigned_to');

[Harsh_Deep]

Hello @Sandeep Rajput ,

I have already given answer same as your's.

Then why you are sending same again.

It will confuse readers.