Onclick on 3 star rating on KB article and pop up the reason

Saranya Babu1
Tera Expert

Hello All,

 

In Classic When we click on less than or equal to three rating in KB article, it should ask for a pop up and ask for a reason. This is controlled via property and working fine in Service portal as well as Configurable workspace?

 

How can we achieve it in Classic UI?

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