One field is getting visible on the form while loading but just after 1 sec gets hidden

VIKAS MISHRA
Tera Contributor

One of the field is visible on the form when form gets load but just after form gets loaded properly it gets disappear/hidden.

Please suggest what could be the reason, i want this field to be visible all the time as its already added from form design. 

It was visible there previously but suddenly started creating this issue.

5 REPLIES 5

Samaksh Wani
Giga Sage
Giga Sage

Hello @VIKAS MISHRA 

 

Plz check the OnLoad Client Script for that field, Or UI Policy.

 

Plz Mark my Solution as Accept and Give me thumbs up, if you find it Helpful.

 

Regards,

Samaksh

I have checked both, UI policies and Client script but actually but that field is not actually used in any script.

Please suggest what to check now.

Hi there,

 

Agree with Samaksh. Since its visible very shortly, its a 100% indication that this is client side. So check you client side configuration, like Client Scripts, UI Policies.

 

If you can't find it yourself and want us to help a bit more in depth, than you need to provide details.

 

Kind regards,
Mark

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Rahul Talreja
Mega Sage
Mega Sage

Hi Vikas, 
Please check the enabling the field watcher, what all scripts and activities are actually playing their role while loading the form.
You might get something from there.
Also share the screenshot of LOGS here so we could also check. 
You can take help through Field watcher (servicenow.com)

Please mark my response correct/helpful as applicable!
Thanks and Regards,
Rahul