Hi
Our SN (ServiceNow) instance is integrated with a service provider instance. Within our technical service catalog, there are several catalog items that are identical in both instances. I would like to inquire whether it is feasible to associate a single catalog item in our instance with two items in the service provider instance. In essence, can a one-to-many mapping be achieved? If this is possible, does ServiceNow provide any documentation that explains how to implement this capability?
