Only ITIL User should able to receive a CATALOG TASK email notification

[Jeck Manalo]

Hello Everyone,

I am trying to do some scripting in the email notification advance view. 

Where I want to achieve that only a ITIL member has able to receive the email when the catalog task is assigned to there group.

e.g the group is combination of IT people and HR. so what i want here is that only IT people can able to receive that notification.

Anyone knows how to achieve this ?

Here is the settings:

When to send:

Send when: record inserted or updated

Condition: assignment group changes or actual start changes and assigned to is empty

Who will receive:

Users/Group in field: assignment_group

Send to event creator: True

I added this code in advance view but non-itil member can still able to receive the email.

(function process(/* GlideRecord */ current, /* TemplatePrinter */ template, /* EmailOutbound */ email, /* EmailTemplate */ email_template, /* GlideRecord */ event) {

    var recipients = [];

    var gr = new GlideRecord('sys_user_grmember');

    gr.addQuery('group', current.assignment_group);

    gr.query();

    while (gr.next()) {

        var user = new GlideRecord('sys_user');

        user.get(gr.user);

        if (user.hasRole('itil')) {

            recipients.push(user.email);

        }

    }

    email.setRecipients(recipients.join(','));

})(current, template, email, email_template, event);

[Sanjay191]

Hello @Ankur Bawiskar 
No, we can't use directly email script  " email.setRecipients ".
Thank you