Only users with the Change manager role can create an emergency change request?

[kgomez222]

I can't figure out how to accomplish this story within Servicenow. I've been looking all over for ways how to restrict access based on a role to an emergency change, but I can't seem to find any. 

"As a change manager, I want only change managers (members of the change management group) to be able to create an emergency change. If I am a member of the group I would like to be able to raise an Emergency Change Request using one of the following means: - Create manually through the Change application - Initiate from an Incident - Initiate from a Problem - Initiate from a CI or list of CIs"

Does anyone have any pointers on how I would go about completing this story?

[Mike_R]

Restricting the UI actions, for initiating from a problem or incident, is the easy part. You can simply add a role to these UI actions: "Create Emergency Change"

instanceName.service-now.com/sys_ui_action_list.do?sysparm_query=nameLIKEemergency%20chan&sysparm_view=

But you'll also need to prevent the other ways in which non change managers can submit an emergency change (such as the create new interceptor screen, or simply someone changing the type to emergency. )

Are you using the new Change Models, or the older change methods?