Order Guide External URL

[jevans]

Can anyone tell me how to create a direct link to an order guide similar to how it's done for a catalog item?

Working Catalog item URL:
https://demoinstance.service-now.com/nav_to.do?uri=https://demoinstance.service-now.com/com.glideapp.servicecatalog_cat_item_view.do?sysparm_id=3883a63bc8ab80009adf9863ce641705


I looked at the URL for the order guide I'm trying to link to, and using the same formatting i came up with this:
https://demoinstance.service-now.com/nav_to.do?uri=https://demoinstance.service-now.com/com.glideapp.servicecatalog_cat_item_guide_view.do?sysparm_initial=true&sysparm_guide=9ebdecb987061000e51ad0b92d434d17

When I try accessing this link from outside Service Now I'm directed to the logon page, I log on successfully, but then I'm given the window with the order guide header that says "Describe Needs -> Choose Options -> Check Out".

Can anyone tell what I'm doing wrong here?

Thank you very much!

[Jace Benson]

It seems as if it works if you use the nav_to.do=uri, however, than it is in it's own window without your sites banner and sidebar. If you are using CMS you could create a block/page to get to it as well.

[jevans]

Would you be able to give me an example of a full URL? I tried using the following based on your suggestion, but received "Form Not Found":

https://demoinstance.service-now.com/nav_to.do=https://demoinstance.service-now.com/com.glideapp.servicecatalog_cat_item_guide_view.do?sysparm_initial=true&sysparm_guide=9ebdecb987061000e51ad0b92d434d17

Even if it opens in its own window I'll take that for now until I can find a better solution.

[Jace Benson]

https://demoinstance.service-now.com/com.glideapp.servicecatalog_cat_item_guide_view.do?sysparm_initial=true&sysparm_guide=9ebdecb987061000e51ad0b92d434d17

[jevans]

Thanks jacebenson.

I used a combination of the URL you provided and the original one I was trying in order to get the page to display correctly with the frames. First, I created a new request item with nothing but an 'on load' client script that redirects to the URL you provided. Then I was able to use a URL in the original format I posted to that request item to get the order guide to open in a window with the sidebar and banner from an external location.

Thanks again!