Order Guide External URL

jevans
Kilo Contributor

Can anyone tell me how to create a direct link to an order guide similar to how it's done for a catalog item?

Working Catalog item URL:
https://demoinstance.service-now.com/nav_to.do?uri=https://demoinstance.service-now.com/com.glideapp.servicecatalog_cat_item_view.do?sysparm_id=3883a63bc8ab80009adf9863ce641705


I looked at the URL for the order guide I'm trying to link to, and using the same formatting i came up with this:
https://demoinstance.service-now.com/nav_to.do?uri=https://demoinstance.service-now.com/com.glideapp.servicecatalog_cat_item_guide_view.do?sysparm_initial=true&sysparm_guide=9ebdecb987061000e51ad0b92d434d17

When I try accessing this link from outside Service Now I'm directed to the logon page, I log on successfully, but then I'm given the window with the order guide header that says "Describe Needs -> Choose Options -> Check Out".

Can anyone tell what I'm doing wrong here?

Thank you very much!

8 REPLIES 8

Hello Jace,


this is a hail mary, the thread is 5 years old, but I'm using your URL to try to link to an Order (in Helsinki) from a tile in MyService.   The URL I've got that works correctly when I just enter it into a new browser address bar is:



myinstance.service-now.com/com.glideapp.servicecatalog_cat_item_guide_view.do?sysparm_initial=true&sysparm_guide=964ceb074fbbf640038fcb4e0210c716



however when I put this into a Dynamic Content page I get the following error...any idea how to resolve?   thanks!



find_real_file.png


actually got it, it needed "&" instead of "&" because I was using it in HTML


Nice you got it


richard_martyni
Tera Contributor

example:

http://yourdomain/nav_to.do?uri=com.glideapp.servicecatalog_cat_item_guide_view.do%3Fsysparm_initial%3Dtrue%26sysparm_guide%3D + sys_id

i use this encoder: http://meyerweb.com/eric/tools/dencoder/