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05-08-2024 09:07 AM
We recently had an issue reported to us with our instance when it comes to order guides and passing dates. We did recently upgrade to DC but I don't know that this has anything to do with the issue, just that it wasn't noticed until then.
If an associate selects a date on the Order Guide and clicks off the pop up rather than clicking on OK it still fills in the date and allows the order guide to go from Describe Needs to Choose Options.
Then they receive an error message when trying to proceed on the Choose Options step that the field isn't complete, even thought it has the date showing.
If they then click on the date selector and choose a date, and click on OK, it will allow them to submit. Has anyone else encountered this or know a solution?
Solved! Go to Solution.
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08-05-2024 07:10 AM
PRB1764839. The problem is fixed in Xanadu. They also provided a remote update set to help with a workaround until that upgrade.
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08-05-2024 07:10 AM